Privacy Policy

This Privacy Policy explains how Nesteye, Inc. ("nesteye," "we," "us," or "our") collects, uses, and discloses information when you visit nesteye.ai, contact us, participate in a pilot program, or use our Edge AI monitoring system and related software (collectively, the "Services").

We are a Delaware corporation headquartered in Austin, Texas. By using the Services, you agree to the practices described here.

Information you provide may include contact information such as your name, email address, farm or company name, and the contents of messages you send us; account information such as your name, email, phone number for alerts, and barn or farm identifiers; and signed agreements, billing details, and correspondence related to a pilot or deployment.

Information collected automatically may include browser and device information, referring URL, pages viewed, approximate location derived from IP address, deployed-system health information, software version, connectivity state, alert timestamps, and activity counts.

We may also receive information from integrator partners, business contact databases, and service providers such as email and analytics platforms.

• Respond to inquiries and provide the Services.
• Deliver real-time alerts, dashboards, and reports to authorized farm users.
• Improve our machine-learning models, hardware design, and Service reliability in accordance with the Farm and Product Data section below.
• Send transactional communications about accounts, billing, security, and product updates.
• Comply with legal obligations, enforce agreements, and protect rights, safety, and property.
• Send marketing communications with your consent; you may unsubscribe at any time.

We do not sell personal information. We share information only in the following circumstances:

• With service providers supporting cloud hosting, email delivery, customer support, analytics, and billing under appropriate confidentiality and data-protection terms.
• With integrator partners when a farmer’s contract integrator engages nesteye, subject to the applicable pilot or service agreement.
• When required by law or when disclosure is reasonably necessary to protect rights, safety, or property.
• In connection with a merger, acquisition, financing, or sale of assets, subject to the same protections described here.
• With your consent or for another purpose disclosed when information is collected.

We retain personal information for as long as needed to provide the Services and for legitimate business or legal purposes. Contact inquiries may be retained for up to twenty-four months unless you request earlier deletion. Operational telemetry and aggregated model data may be retained longer in a form that does not identify individual people.

We use commercially reasonable technical and organizational measures to protect information, including encryption in transit, access controls, an edge-first architecture that keeps real-time video on the device, and least-privilege cloud permissions. No system is perfectly secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, or receive a portable copy of personal information; opt out of marketing; or appeal the denial of a privacy request. Residents of certain U.S. states may have additional rights. We do not sell or share personal information for cross-context behavioral advertising as defined by the CCPA.

• To exercise a privacy right, submit a request through our Contact page. We will verify your identity before acting on your request.
• We do not discriminate against anyone for exercising privacy rights.

When the Services are deployed on a farm, the Edge AI device captures video, environmental readings, and behavioral inferences within the barn. The specific terms in a pilot agreement or master services agreement prevail if they conflict with this policy.

• The farmer owns the underlying barn imagery and sensor readings ("Farm Data").
• nesteye owns its software, models, derived metadata and metrics, hardware, and firmware.
• nesteye holds a license to use Farm Data to operate the Services, improve models, and develop features, using de-identified or aggregated forms where feasible.

Our public website uses essential cookies only. We do not currently run third-party advertising, cross-site tracking, or behavioral analytics. If that changes, we will update this policy and provide consent controls where required.

The Services are intended for adult agricultural professionals. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, submit a request through our Contact page and we will delete it.

nesteye is based in the United States and processes information there. If you access the Services from another country, you understand that information may be transferred to and processed in the United States, where data-protection laws may differ.

We may update this Privacy Policy from time to time. We will revise the last-updated date and communicate material changes by email or through a notice on the Services.

For questions about this policy or to exercise privacy rights, submit a request through our Contact page.